Instant Housecall includes powerful features like reboot and reconnect, drag-and-drop file transfer, chat, session history and notes, multi-monitor support, and full UAC compatibility and works through firewalls.
Easy for novices, powerful for IT Pros.
Overview
Instant Housecall is a Shareware software in the category Miscellaneous developed by Instant Housecall.
The latest version of Instant Housecall is 6.0, released on 11/14/2014. It was initially added to our database on 09/23/2012.
Instant Housecall runs on the following operating systems: Windows. The download file has a size of 6.1MB.
Instant Housecall has not been rated by our users yet.
Pros
- User-friendly interface makes it easy for both technicians and clients to navigate.
- Quick and efficient remote support capabilities.
- Multi-platform support (Windows, Mac, and mobile devices).
- Allows for unattended access, giving technicians flexibility to assist when clients are not present.
- Secure connections with end-to-end encryption ensure client data safety.
- Features such as file transfer, chat, and session recording enhance support efficiency.
- Integration with multiple third-party software for a streamlined support experience.
Cons
- Pricing may be considered high for small businesses or solo technicians.
- Some users report occasional connection issues or latency during sessions.
- Learning curve for advanced features may require additional training or resources for new users.
- Limited customization options for the user interface could hinder branding for some businesses.
- Customer support response times can vary, leading to delays in troubleshooting.
FAQ
What is Instant Housecall?
Instant Housecall is a remote support software that allows technicians to provide remote assistance to clients.
How does Instant Housecall work?
Instant Housecall works by enabling technicians to establish a secure remote connection to a client's computer to troubleshoot and resolve issues.
Is Instant Housecall easy to use?
Yes, Instant Housecall is designed to be user-friendly with intuitive features for both technicians and clients.
Can Instant Housecall be used for commercial purposes?
Yes, Instant Housecall offers plans for businesses that require remote support solutions.
Is Instant Housecall secure?
Yes, Instant Housecall uses secure connections and encryption protocols to ensure data privacy and security during remote sessions.
Does Instant Housecall offer customer support?
Yes, Instant Housecall provides customer support to assist users with any technical issues or questions they may have.
Can Instant Housecall be used on mobile devices?
Yes, Instant Housecall offers apps that allow technicians to provide remote support from mobile devices.
What operating systems does Instant Housecall support?
Instant Housecall supports Windows operating systems for both technicians and clients.
Can multiple technicians collaborate using Instant Housecall?
Yes, Instant Housecall allows multiple technicians to collaborate on a single remote session for efficient issue resolution.
Does Instant Housecall offer a free trial?
Yes, Instant Housecall provides a free trial period for users to test out the software before committing to a subscription.
Screenshots (Click to view larger)
Instant Housecall
with UpdateStar freeware.
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